We were also disappointed to see that it used 25% of our test computer’s 2.6 GHz 6-Core Intel Core i7 processor, which was several times greater than TeamViewer or LogMeIn. LogMeIn, however, fell behind in this category, with a generally laggier experience.

We experienced little to no lag with either: mouse tracking was smooth, as were most animations, and clicks were carried from client to host nearly instantaneously. TeamViewer and RemotePC both performed well in terms of latency and system resources.

Finally, LogMeIn didn’t do a great job of scaling displays, which could be blurry. Additionally, all three web apps are limited, so you’ll need desktop or mobile version for tasks such as file transfers or remote printing. There are some notable exceptions: We found the RemotePC iOS app a bit clumsy, sometimes highlighting text without meaning to or scrolling too far due to oversensitivity. Session functions like chat, whiteboard, and recording were equally easy to find and use. The interfaces are quite similar: a main dashboard gives you access to devices associated with your account(s), plus additional features like user management and meetings. We found all three apps straightforward and easy to use. While both RemotePC and LogMeIn have some great features, TeamViewer ticks all the boxes in terms of compatibility, collaborative tools, and business integration. Finally, TeamViewer supports hardware and software integration, beyond that provided by RemotePC’s simpler API, to integrate with your business’s existing IT solutions. Fortunately, all three apps support tools to facilitate user management, including user groups and permission settings, and can be remotely deployed en-mass using Group Policy Management or similar script-running tools. TeamViewer supports many different devices (Image credit: Teamviewer)ĭeployment and user management can be complicated and time consuming.

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